Legal Information
Terms of Service and Privacy Policy for VA Disability Hub
Last Updated: January 4, 2026
Important Disclaimer
This website provides educational information only.
- We are NOT affiliated with the U.S. Department of Veterans Affairs (VA) or any government agency
- Content is NOT legal, medical, or official VA claims advice
- All benefits information may change - always verify with official VA sources
- We do NOT charge fees for information that is freely available to all veterans
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Our Mission
Empowering Veterans Through Free, Transparent Education
VA Disability Hub exists to ensure every veteran has free access to accurate, understandable information about their earned benefits—without hidden fees, predatory practices, or misleading claims.
What We Stand For
100% Free Resources
All tools, calculators, and information are completely free. No paywalls, no premium tiers, no hidden costs.
Veteran-First Education
Clear, easy-to-understand content written for veterans, by people who respect the veteran community.
Protection from Predators
Active warnings about claim sharks, scams, and misleading services that exploit veterans.
Complete Transparency
Full disclosure of funding sources, operational costs, and site limitations—no hidden agendas.
Why This Matters
Veterans face a confusing maze of benefits information, complicated VA processes, and predatory services charging thousands of dollars for help. Many veterans miss out on benefits they've earned simply because they don't know they exist or how to access them.
VA Disability Hub breaks down these barriers by providing free, accurate, veteran-friendly education. We believe every veteran deserves honest information without being sold a service or misled by false promises.
What We Are NOT
- We are NOT affiliated with the VA or any government agency
- We do NOT file claims or provide legal representation
- We do NOT charge fees for information available to all veterans
- We do NOT guarantee specific disability ratings or benefits outcomes
- We are NOT a substitute for professional legal or medical advice
How We Operate
Transparency in Everything We Do
We believe veterans deserve to know exactly how this site works, where our information comes from, and how we sustain our operations.
1. Content Sources and Accuracy
Official VA Guidelines
All benefits information is sourced directly from VA.gov, VA regulations (38 CFR), and official VA rating schedules.
Regular Updates
Content is reviewed and updated quarterly to reflect changes in VA policies, benefits, and regulations.
Educational Disclaimers
All tools and calculators include clear disclaimers that estimates are approximations and must be verified with the VA.
2. Funding and Sustainability
How This Site Stays Free
VA Disability Hub operates through a combination of voluntary donations and transparent financial practices.
💝 Voluntary Donations
- 100% optional—all resources remain free regardless of donation status
- Used exclusively for hosting, security, and content maintenance
- Processed securely through Stripe (we never see payment card details)
- Full transparency on donation allocation available on homepage
🚫 What We DON'T Do
- No third-party advertising or sponsored content
- No affiliate links to claim services or legal representation
- No data selling or user tracking for marketing
- No hidden fees or premium tiers
3. Privacy and Data Handling
Minimal Data Collection: We only collect anonymous analytics (page views, device types) to improve site usability.
No Personal Information Storage: Calculator inputs and searches are processed locally in your browser—never transmitted to our servers.
Secure Encryption: All site traffic uses HTTPS/SSL encryption to protect your connection.
No Account Required: Access all resources without creating an account or providing personal details.
4. Third-Party Integrations
We use carefully selected third-party services to enhance functionality:
- VA Facility Locator: Integrates with official VA data to show nearby VA medical centers and clinics
- Crisis Hotline Widget: Direct links to Veterans Crisis Line (no data collection)
- News Aggregation: Veteran-focused news from reputable sources (external content disclaimer applies)
- Mapping Services: Google Maps for location services (Google privacy policy applies)
5. Content Limitations and Updates
Important Limitations:
- Benefits information may change—always verify with VA.gov
- Rating estimates are educational approximations, not official decisions
- We cannot provide case-specific legal or medical advice
- External resources (VSOs, VA facilities) have their own policies and availability
6. Community Feedback and Improvement
We actively improve based on veteran feedback:
- Feedback forms allow veterans to report inaccuracies or suggest improvements
- Content is revised based on user questions and common pain points
- New tools and resources are added based on community needs
- All feedback is reviewed within 48 hours (no personal information required)
Terms of Service
1. User Access and Usage
- You may freely browse and use all informational resources on this site
- No registration or account creation required for basic access
- All tools and calculators are provided free of charge
- You may bookmark, share, or reference site content for educational purposes
2. Educational Purpose and Limitations
All content is for educational purposes only:
- This site does NOT provide legal, medical, or professional VA claims advice
- VA rating estimates are approximations based on publicly available criteria
- Benefits information may change - always verify with official VA sources at VA.gov
- We are NOT a VA-accredited claims agent or attorney
- Individual results may vary - calculators provide general guidance only
3. User Responsibilities
When using this site, you agree to:
- Use the site respectfully and for legitimate educational purposes
- NOT post illegal, harmful, threatening, or misleading content in feedback forms
- NOT attempt to hack, damage, or disrupt site functionality
- Understand that any information you enter in forms is voluntary
- Verify all benefits information with official VA sources before making decisions
4. Third-Party Services and Content
This site may include:
- News Feeds: Veteran-related news from external sources
- Maps and Location Services: For finding VA facilities and resources
- Embedded Widgets: Crisis hotline information, event calendars
- External Links: References to VA.gov and other veteran resources
Important: Third-party services have their own terms and privacy policies. We are not responsible for external content, services, or their availability.
5. Limitation of Liability
The site owner is NOT responsible for:
- Decisions made based on site content
- Changes in VA policies or benefits eligibility
- Third-party service interruptions or failures
- Inaccuracies in estimated ratings or calculations
- External events, facilities, or veteran service organizations
Privacy Policy
Our Privacy Commitment
We do NOT collect, store, or sell your personal information. Your privacy and security are our highest priorities.
1. What Information We Collect
Minimal Analytics (Anonymous):
- Page views and navigation patterns (no personally identifiable information)
- Browser type and device category (for mobile optimization)
- General geographic region (country/state level only, for resource relevance)
- Time spent on pages (to improve content)
Purpose: To understand how veterans use the site and improve resource accessibility
2. What We DO NOT Collect
- Names, email addresses, or phone numbers (unless voluntarily provided in donation forms)
- Social Security numbers or VA file numbers
- Medical conditions or disability details
- Calculator inputs or estimated ratings
- Search queries or form submissions (processed locally in your browser)
3. Donation and Feedback Forms
When you voluntarily submit information:
- Donation Processing: Handled securely by third-party payment processors (Stripe)
- Email Contact: Used only to respond to your specific inquiry
- Feedback Submissions: Stored temporarily and not linked to your identity
- Data Retention: Deleted after processing or responding to your request
4. Data Security and Encryption
- HTTPS Encryption: All site traffic is encrypted with SSL/TLS certificates
- No Account Database: We don't store user accounts or login credentials
- Local Processing: Calculators and tools run in your browser - data never leaves your device
- No Tracking Cookies: We use minimal analytics cookies with no personal identifiers
5. Third-Party Services
We integrate with external services that have their own privacy policies:
- VA.gov Links: Direct you to official VA resources (VA privacy policy applies)
- Mapping Services: Google Maps for facility locations (Google privacy policy applies)
- Payment Processor: Stripe for donation processing (Stripe privacy policy applies)
- News Feeds: Veteran news aggregators (source privacy policies apply)
6. Your Rights and Control
- You can browse anonymously without providing any personal information
- Calculator inputs are processed locally and never transmitted to our servers
- You can request deletion of any voluntarily submitted contact information
- Browser privacy settings control analytics cookies
7. We Never Sell Your Data
Absolute Guarantee: We do NOT sell, rent, trade, or share your information with third parties for marketing purposes. Ever.
Donation Terms
Donations Are 100% Voluntary
All site resources are FREE. Donations help us maintain and improve the site, but are never required to access any information or tools.
1. Voluntary Contributions
- Donations are voluntary and do NOT provide additional features or content
- All information remains free regardless of donation status
- You may donate any amount you feel comfortable contributing
2. How Donations Are Used
Your contributions support:
- Website hosting and maintenance costs
- Content updates and accuracy verification
- Development of new free resources and tools
- Server security and data protection
3. Refund Policy
Donations are non-refundable. However:
- Accidental duplicate charges will be refunded within 30 days
- Technical errors resulting in incorrect amounts will be corrected
- Contact us immediately if you experience any payment issues
4. Financial Transparency
We are committed to transparency. Visit our homepage transparency section to see how donations are allocated and used to support veterans.
Report an Issue
Help Us Improve VA Disability Hub
Your feedback helps us maintain accurate information and protect veterans from misleading content. We review all reports within 48 hours.
What You Can Report
Inaccurate Information
- Outdated VA policies
- Incorrect disability ratings
- Wrong eligibility criteria
- Broken calculator logic
Technical Issues
- Broken links or pages
- Tool malfunctions
- Mobile display problems
- Loading errors
Content Suggestions
- Missing benefit information
- Confusing explanations
- New tool requests
- Resource recommendations
Security & Privacy Concerns
- Privacy policy questions
- Data handling concerns
- Security vulnerabilities
- Suspicious activity
How to Submit a Report
Send an Email
VADisabilityhub@gmail.com
Include These Details
- Page URL where the issue occurred
- Brief description of the problem
- Screenshots (if applicable)
- Device/browser information (for technical issues)
We'll Respond Quickly
We review all reports within 48 hours and provide updates on resolution timelines
Report Predatory Services
Encountered a Claim Shark or Scam?
If you've been approached by a predatory claims service or suspect fraudulent activity targeting veterans, please report it to us immediately. Your report helps protect other veterans from exploitation.
Emergency Fraud: For immediate fraud concerns, also report to the VA Office of Inspector General at 1-800-488-8244
Our Commitment to You
Contact Information
Questions about our Terms of Service, Privacy Policy, or how we handle data?
Response Time
We respond to all inquiries within 48 hours
Data Requests
Request deletion of submitted contact information anytime
Last Updated: January 4, 2026 | These terms may be updated periodically. We will notify users of significant changes via site announcements.